Results Following Opening of the First Tourist Information Bureau TOURIST INFO at Chisinau International Airport
On October 30, 2018, for the first time, at Chisinau International Airport, the ANAT Association, in partnership with Avia Invest Company and with the help of the Moldovan Investment Agency, has opened the first tourist information bureau. TOURIST INFO center is placed in the Hall of Arrivals, in front of the central informational panel of the Airport. The activity of the bureau is ensured due to active implication of ANAT members and partners. Thus, at the moment, the Bureau ”personal” includes representatives of the following companies: BESTMoldova, Stil Tur, Assorti Grup, Q Tur, Purcari Winery, Castel Mimi, Condor Turism, Corina, Cricova-Vin and Winetours Moldova. Our colleagues answer questions addressed by visitors of the TOURIST INFO center, offer them tourist maps of Chisinau and of the Republic of Moldova.
“We are proud that just in two months after launching of the present pilot project we managed to obtain first results that state the efficiency of the Bureau activity”, commented Mrs. Anna Colta, ANAT president, and continued the idea ”however we need financial resources to continue and enhance the quality of services within TOURIST INFO”. Conform statistical data, after analyzing Daily Tourist Questionnaires forms the representatives of the bureau are to fill in, the main countries the visitors are coming from are (starting from the most popular):
Republic of Moldova (outgoing tourism), Russia, Italy, Romania, Turkey, Poland, Germany, Israel, Finland, Spain, Ireland, Greece, India, Argentina, Malaysia, Africa, China, Norway, Austria, Belgium, Tajikistan, Brasilia, SUA, Denmark, Chech Republic, Kazakhstan, Sri Lanka, India.
From October 30th till December 10th 2018 more than 200 visitors were consulted at the Tourist information center and received the touristic map. Main scopes for visiting Moldova was, starting from the most popular, were: personal (43 %), tourism (33 %), business (17%) and transit (7%).
The most interesting questions addressed to TOURIST INFO representatives were:
Is Transdnistria a secured place for a tourist? Can we visit this region?
How to get to the Danube Delta?
Can I have a map? Is it free?
How much is a City Tour?
Any places to visit in Chisinau, in a single day?
Where can we relax with our colleagues, any winery?
Of course there were other questions, some quite simple, as for example “How to get to the city center? And the other just funny –”Where can we find the coolest night clubs that are open today? Or “Where can I subscribe for stewardess courses?” However due to professionalism of our colleagues we managed to answer all of them.
“There are lots of positive opinions and statements like “it’s a very good idea, it should be opened long ago”, commented Mrs. Bordianu, representative of Cricova-Vin Company, referring to the TOURIST INFO visitors’ opinions. “Place is perfect just needs the promotion”, added Mrs. Bodrug Mihaela, representative of Purcari Winery.
Airport Tourist Informational Bureau is a very important project for the tourism sector of RM and the experience of European countries proves it. However it needs to be financed by state and private structures. ANAT Associations is opened for any discussions and shall be grateful for any help from your part. Only by active implication of the sector we can ensure efficient functioning of the Tourist Information Bureau “TOURIST INFO”.
ANAT Association and the president of ANAT, Mrs. Anna Colta, hereby thanks all the participants of TOURIST INFO and our strategis partners – Avia Invest Company and Moldovan Investment Agency.
